AUTO REPAIR · AUTO GLASS · WINDOW TINT

The AI receptionist for auto repair shops.

Built for auto repair shops, auto glass shops and window tint shops. Your phone rings while both bays are full and your tech is under a car. That caller is not leaving a voicemail, they are calling the next shop on the list.

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THE DRAG

The drag that costs repair shops work.

None of this is a people problem. A two bay shop does not have a spare person to sit by the phone, and it should not need one.

01

The phone rings while the bays are full

Your technician is under a car or out on a test drive. Nobody is free to pick up. The caller wanted a quote on a windshield or a brake job today, and by the time anyone rings back they have already booked somewhere else.

02

A quote takes three calls and whoever answers first wins

Pricing custom work needs the year, make, model, what is actually wrong, and the insurance situation. That takes days to assemble across missed calls. In a market where the fastest quote takes the job, slow pricing loses work you were going to win.

03

Declined work gets logged and never followed up

You inspect a car, recommend five things, the customer approves two. The other three get typed into the system and never spoken of again. That is a warm list with a documented need and a known price, and almost nobody works it.

WHAT WE BUILD

An AI receptionist built around the shop, not a script.

We do not sell you software. We build the system around how your shop already runs, then hand it over working.

01

A receptionist that answers when the bays are full

It answers every call, in your shop's name, and collects what a service advisor would collect: the year, make and model, what the car is doing, whether it is drivable, and whether insurance is involved. It knows your services, your hours, how far you will drive, and the jobs you turn away.

02

Declined work, followed up on its own

The brake job they put off. The fluid service they skipped. The system knows what was recommended and when, and reaches back out at the right interval. It is the highest value list in the shop and it is sitting in your software doing nothing.

03

Every call written down where you can see it

The caller, the vehicle, the job, the insurance situation, what they said and what happens next. It arrives as a text and in the system immediately, rather than on a sticky note on the counter.

04

Search and answer engine foundation

The driver with a cracked windshield asks Google or an AI assistant before they ask a friend. We build the pages and the structured data that make your shop the answer they are given. The same work runs for our clients in Atlanta, Tampa and Fort Myers.

WHAT IT ANSWERS

What the receptionist handles on the first call.

This is the list a good service advisor works through in the first ninety seconds. The receptionist works through the same list, every call, including the ones at 7pm on a Saturday.

The vehicle

Year, make, model, and what it is doing

Grinding on braking, a check engine light, a rock chip that is now a crack, a rear window that will not go up. It asks the follow-up a tech would ask, and it knows which jobs your shop does not take.

The job

Drivable or not, insurance or not, when they need it

Whether the car can come to you or needs a tow, whether a carrier is involved and which one, and whether this is a today problem or a next-week problem. Insurance calls follow the rule you set: transfer every time, or take the details and promise a callback.

The price

Only the numbers you approved in writing

If you give it a range for a windshield on a common vehicle or a two-window tint, it uses it. If you would rather it never says a number, it books the estimate instead. It does not guess.

The record

A text to you and a row in your system, immediately

Caller, vehicle, job, insurance situation, what they said and what happens next. Not a sticky note on the counter, and not a voicemail you get to at 6pm.

AUTO GLASS AND WINDOW TINT

Built for glass and tint shops, not just repair bays.

A tint shop or an auto glass shop runs on the same constraint as a two bay repair shop: the only two people in the building are both on a car when the phone rings. The jobs are faster and the quote is simpler, which makes the missed call more expensive, not less. That caller books with whoever picks up.

Glass

Chip, crack, or full replacement

It captures the vehicle, which glass, whether it is a chip repair or a replacement, whether the caller wants mobile service, and whether an insurance carrier is paying. A Texas auto glass shop is onboarding on exactly this build now.

Tint

Which windows, which shade, when

It captures the vehicle, the windows the caller wants done, the shade if they know it, and when they want it in. If your state has a legal limit, it knows it and says so before you have to. Tint, ceramic coating and PPF studios have their own page.

Both

The call at 7pm still books

The receptionist we run for a metro Atlanta pest control operator has answered around the clock since May 2026. A glass or tint shop gets the same coverage: the Saturday afternoon windshield call gets answered, captured and texted to you. Read the case study.

CASE STUDY · PROCARE PEST CONTROL

An AI receptionist that has been answering since May.

ProCare Pest Control is one of metro Atlanta's larger pest control operators. Their phone rang around the clock and the calls that came in after hours went to voicemail, which is where they stayed. We built Maddie, an AI receptionist that answers every inbound call, screens the vendors and robocalls out, captures new customers properly, and puts anyone who is already a customer straight through to a human. She has been answering their phone since May 2026 and books leads at 2am.

A repair shop runs the same shape of problem with a harder constraint. A pest control company has an office. A two bay shop has two technicians and a counter, so every minute the phone is unanswered is a minute nobody in the building could have answered it. The system that solves it is the same system. Read how it was built.

OPERATOR QUESTIONS

Common questions from shop owners.

What is an AI receptionist for an auto repair shop?
A phone answering system that picks up every call to the shop, in the shop's name, and does what a service advisor would do on the first call: gets the year, make and model, what the car is doing, whether it is drivable, whether insurance is involved, and what the caller wants to happen next. It writes all of that down and sends it to you as a text and into your system. It is built for your shop, not a generic script.
Does it work for a window tint shop or an auto glass shop?
Yes. A tint shop and an auto glass shop lose the same call a repair shop loses: the one that comes in while the only two people in the building are both on a car. For glass it captures the vehicle, which glass, whether it is a chip or a replacement, and the insurance situation. For tint it captures the vehicle, which windows, the shade the caller wants if they know it, and when they want it done. A Texas auto glass shop is onboarding on this build now.
Can it quote a windshield replacement or a tint job over the phone?
Only inside ranges you set in writing. If you give it a range for a windshield on a common vehicle, it will use it. If you would rather it never says a number, we build it that way and it books the estimate instead. Nothing it says about price is something you have not signed off.
Will it sound like a robot to my customers?
It answers naturally, in conversation, and it does not read a script at people. It knows your shop well enough to answer real questions about it. Most callers do not ask whether it is a person, and it never claims to be one.
What happens when somebody calls about insurance?
It captures the carrier and the situation and follows the rule you give it. Some shops want that call transferred to a person every time. Some want the details taken and a callback promised. You decide, because a wrong answer about a claim is expensive.
Can it book into my shop software?
Sometimes, and it depends on what you run. If your system has a way in, we integrate. If it does not, it captures the job completely and hands it to you rather than pretending to schedule something it cannot see.
Does it replace my service advisor?
No, and we would not sell it that way. It takes the calls nobody was free to take. Your advisor keeps the work that needs judgement and stops losing the callers who rang while both bays were busy.
Does it answer after hours and on weekends?
Yes, that is most of the point. The receptionist we run for a metro Atlanta pest control operator has answered around the clock since May 2026 and books leads at 2am. A shop gets the same coverage: the Saturday afternoon windshield call and the 7pm brake call get answered, captured and texted to you.
How long does it take to get running?
Roughly ten days from signature to answering the phone. Most of that is us learning your shop properly, because a receptionist built from your Google listing rather than from you is a demo, not a product.
What does it cost?
There is a one-time build and training fee, then a flat monthly. The monthly does not start until the phone is actually being answered. The receptionist is listed on our systems page, and we give you the exact number after we understand the shop, not before.
Is this an answering service for auto repair shops?
It does what a good answering service does and then keeps going. A traditional answering service takes a message. This one answers in your shop's name, asks the service advisor questions, captures the vehicle and the problem, books the appointment where you want it, and texts you the details the moment the call ends.
Does it work for car repair shops with more than one location?
Yes. Each location gets its own greeting, its own hours, and its own booking calendar, and every call still lands in one place for the owner to see. One shop or five, the caller always hears the right shop's name.
What does it cost a shop to miss calls without it?
Count the calls that hit voicemail in a week and multiply by your average ticket. Most shops that run that math once stop running it. The audit on this page does that count with your real numbers, free.

Want to walk your shop through the audit?

We take on a limited number of engagements. If an AI receptionist belongs in your shop, we will tell you the shape it should take and what it costs. If it does not, we will tell you that too. The receptionist is one of the systems on our systems page.

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