An AI receptionist that answers every call in your company's name, asks what is crawling where, quotes inside the ranges you approved, and books the job. We build the systems pest operators use to capture every call, dispatch the right tech, and stop losing leads to the next company on the customer's list. Live in production with ProCare Pest Control today - metro Atlanta and Georgia.
Request an Evaluation →Three patterns we see across every pest control operator we audit. If any of these sound familiar, artificial intelligence belongs somewhere in your operation.
Pest control has the highest call volume of any home service. When the front office can't answer fast, customers dial the next company. Every missed call is roughly $400-800 in lifetime customer value walking out the door.
Bug ID, basic pricing, schedule changes, and after-hours leads pile up on a small office staff who should be handling complex cases and existing-customer relationships - not routine first-time questions.
Spring and summer pest pressure means call volume can 5x in days. Hiring seasonal staff is slow and expensive. Most operators end up missing the spike and watching competitors grow into it.
Every build is custom - engineered specifically for one operator's workflow, integrations, and customer relationships. Below is a representative sample of what we deploy in the pest control vertical.
Custom voice artificial intelligence answering every inbound call 24/7. Qualifies new customers, books appointments, transfers existing customers and complex cases to humans. Live in production with ProCare since May 2026.
artificial intelligence calculates job duration, customer location, technician skill matrix, and day-off filters to book the right tech for the right day. Removes the dispatcher's manual juggling.
When the office is closed, the artificial intelligence captures full new-customer details and routes structured leads straight into the booking system. No more voicemail-to-competitor handoff.
Real-time call volume, transfer rate, lead capture rate, technician load. Owner sees the business at a glance.
A pest call is not a plumbing call. The receptionist is written for the questions a pest control office actually gets, in the order a good front desk asks them.
The first question. Existing customers with a service, billing or reschedule question are transferred to your office or taken as a message on your rules. New customers go into intake. This is the split that keeps your office staff on the relationships and the receptionist on the volume.
Pest, location in the home, how long, whether anyone has been bitten or stung, kids and pets in the house. Termite swarmers get a different path than a mouse in the garage. The receptionist knows the difference because you told it the difference on the build sheet.
Address, property type and rough size, one-time treatment or a recurring plan, and the service area check against your routes. If the address is outside your radius, the receptionist says so politely instead of booking a job your tech cannot reach.
Quotes come only from the ranges you approved, never invented. The appointment goes onto your schedule, FieldRoutes for the operator running it today, with the notes a tech needs. You get a text summary of every call, and anything the receptionist is not allowed to answer becomes a transfer or a callback, never a guess.
ProCare is one of the bigger pest control operators in metro Atlanta. Before we worked with them, the owner was the only person reliably answering calls and after-hours leads went to voicemail. We built and deployed Maddie - their artificial intelligence receptionist - handling every inbound call 24/7 with full routing to their FieldRoutes scheduling system. Live in production since May 2026.
Call it a virtual receptionist or an AI receptionist - the job is the same: when your techs are under a house and the office line rings, somebody professional answers in your company's name, asks what is crawling where, quotes only inside the ranges you approved, and books the appointment onto your calendar. Then it texts you the summary.
Ours is not a generic answering service reading a script. It is trained on your services, your service area and your prices, it answers 24 hours a day including the Saturday evening termite panic, and it has been doing exactly this for a metro Atlanta pest control operator around the clock since May 2026 - including booking jobs at two in the morning.
We take on a limited number of engagements. If artificial intelligence belongs in your business, we'll tell you the shape it should take. If it doesn't, we'll tell you that too.
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